Terms of Service
Effective Date: [22 June 2025]
Website: www.corezeno.in
Welcome to CoreZeno Private Limited. By accessing or using our website and services, you agree to the following Terms of Service. Please read them carefully.
1. 👤 Eligibility
You must be at least 18 years old to place orders or create an account on CoreZeno.in.
By using our platform, you confirm that you are eligible and capable of entering into a legally binding agreement.
2. 📝 Account Registration
To place orders or subscribe to plans, customers are required to create an account with valid details including name, address, phone number, and email ID.
You are responsible for maintaining the confidentiality of your account and password.
3. 🥛 Subscriptions & Orders
We offer the following milk delivery plans:
Weekly Subscription
Monthly Subscription
Custom Delivery Plans
Customers can choose cow or buffalo milk in different quantities and delivery slots (morning/evening). Subscription services renew based on user selection and can be paused/resumed via account dashboard.
4. 💳 Payment Terms
We accept all major payment methods: UPI, Debit/Credit Cards, Net Banking, and Wallets.
Payments for subscriptions must be completed in advance. Orders without successful payment will not be processed.
5. 🚚 Delivery & Service Availability
Delivery is currently available only in Dhanbad, Jharkhand.
We strive to meet your preferred time slot, but delays may occur due to external conditions.
6. 🔄 Modifications & Cancellations
You may pause, resume, or cancel subscriptions at any time through your account dashboard.
Refunds and returns are subject to our Refund & Return Policy.
7. ❌ Account Termination
CoreZeno reserves the right to suspend or terminate your account if misuse, fraudulent activity, or violation of terms is detected.
8. 📌 Legal Compliance
Users must not misuse the website or services for unlawful purposes.
All services are provided as per local government regulations.
9. 📞 Contact Us
For any questions or clarifications:
📍 Block – C, Bhuli, Dhanbad, Jharkhand – 828116