Privacy Policy
Effective Date: [22 June 2025]
1. Introduction
Welcome to CoreZeno Private Limited (“we”, “our”, “us”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.corezeno.in, use our services, or interact with us.
By using our services, you consent to the practices outlined in this Privacy Policy.
2. Information We Collect
We collect the following types of information:
a. Personal Information
Full Name
Phone Number
Email Address
Delivery Address
b. Payment Information
UPI ID
Debit/Credit Card details (processed via secure third-party payment gateways — we do not store card details)
c. Usage Data
Device type, browser, IP address
Interactions with our platform
Location data (if enabled)
3. How We Use Your Information
We use the collected information to:
Process and deliver your milk and grocery orders
Send confirmations, receipts, and delivery updates
Provide customer support and resolve issues
Improve website performance and service personalization
Conduct analytics through trusted 3rd-party tools (e.g., Google Analytics, Facebook Pixel)
4. Sharing of Information
We do not sell your personal information to third parties. We may share your information only with:
Payment gateways for secure transactions
Delivery partners for fulfilling orders
Analytics and marketing service providers (to improve our platform)
All third parties are under strict confidentiality obligations.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience and collect usage data for analytics and advertising.
You can manage or disable cookies through your browser settings.
6. Data Security
We use industry-standard encryption and security measures to protect your data. However, no system is 100% secure — use the platform responsibly.
7. Your Rights
You may:
Request access, correction, or deletion of your personal data
Opt out of marketing communications
Contact us at [email protected] for data-related queries
8. Children’s Privacy
Our services are not intended for children under the age of 18. We do not knowingly collect data from minors.
9. Policy Updates
This policy may be updated periodically. Users will be notified via email or website notice for significant changes.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy, reach out to:
📧 [email protected]
📍 Block – C, Bhuli, Dhanbad, Jharkhand – 828116